We run your operations with tech and talent so you can run faster, scale smarter, lead stronger

Managed services

managed services
67%

of top-performing companies use managed services to strengthen performance and fill critical gaps. What’s your strategy? Let’s build on it together.

Source: Global Advisory Thought Leadership Accelerator

Turning complexity into clarity

With a deep understanding of your business, we simplify your complexity—combining data-driven insights and industry expertise to help you respond to technology shifts and improve efficiency.

More organisations are turning to managed services to move beyond cost cutting—using them to drive innovation and strengthen performance.

Winning companies are seven times more likely to invest in service partners to close capability gaps and strengthen their edge through technology. 

Source: PwC Global Advisory Thought Leadership Accelerator

Video

Introduction to PwC's Managed Services

1:49
More tools
  • Closed captions
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript
Video

Video Managed Services

2:20
More tools
  • Closed captions
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

Smarter operations lead to stronger returns. 

Combining industry insight with innovative, AI-powered delivery, our managed services help you cut costs, unlock reinvestment and realise value faster.

That means more innovation and stronger results.

Delivery network designed for scale, agility and results

Our Acceleration and Delivery Centres—powered by more than 68,900 professionals across 52 locations—help strengthen and scale your operations. With agile, flexible resource models and deep expertise across industry, business, risk, regulatory and technology, we work with you to move quickly, operate confidently and adapt with precision.

Use the map below to explore our centres.

Our managed services solutions

Business outcomes managed services

Top-performing organisations are reshaping how core functions work—not just to reduce cost, but to unlock greater capability. As demands on talent and technology grow, a strategic managed services approach helps close critical gaps. With expertise across back, middle and front office functions, we work with you to drive meaningful progress—aligned to your priorities and built to scale with your ambitions. 

  • Finance Managed Services​

  • Human Resources Managed Services​

  • Transformation Managed Services​

  • Legal& CLM Managed Services​

  • Customer Managed Services​

  • Procurement & Supply Chain Managed Services​

  • Sustainability Managed Services​

  • Tax Managed Services

     

Find out how managed services help you lead your supply chain forward.

Read a client case study

Technology managed services

Our technology managed services take a human-led, tech-powered approach. We work across an ecosystem of 30+ technology partners—from global leaders to bespoke, industry-specific providers—alongside our own proprietary tools. We embed technology seamlessly into the way your teams already work, helping you move faster, spend smarter and deliver results you can measure.

  • Application Evolution Services​

  • Data, Analytics Managed Services​

  • Cloud Operations Services​

  • Engineering Operations Services​

  • Enterprise Testing Managed Services​

  • AI Managed Services

Discover how managed services keep your work moving.

Read a client case study

Risk and regulatory managed services

Our risk and regulatory managed services help protect your reputation through early risk detection and rapid responses: tax, compliance, financial crime, cyber and operational resiliency. Our teams bring deep regulatory and operational expertise, and a clear view of how evolving requirements affect your business day to day. By running these services and staying close to the risk landscape, we help bring sharper control and greater confidence to your compliance operations.

Discover more about regulatory compliance offerings here, and about risk here

Industry specific services

We help you build differentiated capabilities that drive growth while optimising costs across various sectors. Our industry specialists leverage data, technology, and technical expertise to meet your business needs and tackle your most complex performance and compliance challenges.

  • Health
  • Government & Public Services
  • Capital Projects & Infrastructure - more information here
  • Financial Services - Banking and Insurance

PwC Legal Managed Services

Legal departments are faced with the challenge of providing more legal services within a limited budget. To be able to address our clients' legal managed services, questions and challenges, we collaborate with the PwC Legal law firm. PwC Legal's assistance aims to help clients cut costs by aiding them in various daily legal activities, including contract preparation, negotiation and execution, management of rights, obligations, and value leakage, handling litigation claims, and providing support for legal operations. Clients can tap into PwC Legal's near- and offshore legal and technology delivery teams to access global exertise as needed.

Application evolution services to advance your cloud strategy

Your business needs to lead in an evolving digital landscape. Our managed services portfolio focuses on application evolution services to help advance your cloud applications and secure lasting business success. Through intelligent automation, monitoring and root-cause resolution, we provide application management and support tailored to your industry.  

With adaptable capabilities built for shifting demands, we help remove operational roadblocks and refocus attention on core business priorities. Our seamless approach to design, implementation, support and evolution supports ongoing transformation and sustained performance.

Video

Application evolution managed services video

1:26
More tools
  • Closed captions
  • Transcript
  • Full screen
  • Share
  • Closed captions

Playback of this video is not currently available

Transcript

A delivery approach for scale and specialisation

68,900+

talented and diverse professionals in our delivery network bring deep expertise in tax, assurance, risk management and complete-office operations.

100+

analyst reports showcase our trust and reliability across services.

30+

technology alliances—including SAP, Microsoft, Google, Oracle and Salesforce—enable us to curate the right technology mix for your business.

175+

years of experience working across industries.

    We deliver managed services across four critical areas of financial crime mitigation

    Our focus spans four essential areas: Know Your Customer (KYC)/customer and due diligence, transaction monitoring, screening and payment filtering, and fraud operations. With service delivery centres in nine global locations, we provide banks with the infrastructure, expertise and operational capacity they need to stay resilient and responsive. 

    Anti-money laundering (AML) and fraud prevention demand both precision and perspective. Some tasks call for human judgement, while others are best handled through automation. Our teams work closely with our financial crime advisory colleagues, sharing insights and expertise when complexity arises. 

    Video 14/11/24

    Financial crime managed services case study

    1:20
    More tools
    • Closed captions
    • Transcript
    • Full screen
    • Share
    • Closed captions

    Playback of this video is not currently available

    Transcript
    Connect with PwC Belgium

    Contact us

    Geert Schellekens

    Geert Schellekens

    Partner Tax & Legal Services, Managed Services Co-Lead, PwC Belgium

    Allan Ramiah

    Allan Ramiah

    Partner Advisory, Managed Services Co-Lead, PwC Belgium

    Tel: +32 499 56 78 72

    Géraldine D'Argembeau

    Géraldine D'Argembeau

    Partner Sustainability, Risk & Compliance, PwC Belgium

    Tel: +32 476 47 19 59

    Pascal Tops

    Pascal Tops

    Partner Risk, Compliance & Cybersecurity, PwC Belgium

    Tel: +32 473 91 03 68

    Jorgen Broothaers

    Jorgen Broothaers

    Partner Tax Connected Compliance, PwC Belgium

    Tel: +32 473 91 02 06

    Xavier Verhaeghe

    Xavier Verhaeghe

    Partner Technology Consulting & Innovation, PwC Belgium

    Tel: +32 495 59 08 40

    Didier Vandenhaute

    Didier Vandenhaute

    Partner, Head of Risk Consulting, PwC Belgium

    Tel: +32 475 91 06 78

    Hide