Insurers are striving to sustain profitability in the face of capital constraints, volatile asset values, the softening of non-life premium rates and the slowdown in the economy.
If the shake-out in other commercial sectors teaches us anything, it is that no business, including insurance, is immune from today’s rapid and relentless shifts in technology and customer expectations.
Our extensive research reviews the sweeping changes across social, technological, environmental, economic and political (STEEP) perspectives, providing the knowledge to evaluate scenarios of maximum relevance to insurers.
50% of surveyed customers would be prepared to provide additional information
In response many businesses are revisiting their growth objectives, operating models and reassessing their culture and the way they conduct business activities.
The question is how prepared are you?
The future may be hard to predict, but need not be hard to prepare for.