Organisational upskilling and change

Your workforce is at the heart of your company. With generative AI impacting every aspect of it, it’s vital to get it right.

The spread of AI

The rise of AI is revolutionising the workplace, transforming everything from jobs roles and the way of working, to the skills your team needs to thrive. This requires an investment from the entire workforce, where leaders step up and act as role models, helping to build a culture of innovation and openness to digital tools by thoughtfully evaluating the benefits and consequences of each technological innovation before integration. 

Questions to ask include:

What are the benefits of the new technology for your people?

How will the digital changes and anticipated optimisations impact jobs roles and the way of working?

How can you best upskill your people to fill any potential skills gaps?

How can you foster the right mindset of openness towards AI and nurture a culture of innovation?

How will you create adoption throughout your organisation?

How will you cultivate a culture of exploration and innovation to fully harness the potential of AI?

What measures will be taken to address ethical and trust concerns related to AI?

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Upskilling your people

Highlights from the recent PwC AI Jobs Barometer include:

  • Jobs that require AI specialist skills carry up to a 25% wage premium.

  • Skills sought by employers are changing at a 25% higher rate in occupations most able to use AI.

  • The number of jobs requiring AI skills is increasing.

  • Sectors with the highest AI penetration are seeing 4.8x greater labour productivity growth.

In this fast-changing work environment, your human capital is vital. Only by continuously upskilling your people, can they build and demonstrate the skills your company needs to compete.

Explore our AI Jobs Barometer

 

Thoughtful integration of AI through change management

Integrating AI into your business should be a thoughtful decision that looks beyond its potential benefits. It’s essential to evaluate its impact on your workforce, and determine the most effective ways to reskill employees and plan for seamless change. This includes defining how the AI system will be managed, assessing its impact on company culture and addressing ethical and trust concerns. A robust change management plan should focus on maintaining the momentum of AI, ensuring it becomes a daily tool that is fully embraced across the organisation.

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Thinking about your people

We work with you to evaluate your approach to generative AI and ensure that it has a positive impact on your human capital through upskilling and new career opportunities.

The evaluation also involves answering some questions about the proposed AI solution:

  • Should generative AI be introduced via a pilot project or a big bang implementation?

  • Which technology would fit best with your company’s unique situation?

  • What data should the AI system use and where does it come from? How can your workforce support the collection, analysis and monitoring of the data?

  • How should the AI system be trained and improved by working together with your people?

  • What are the consequences of implementing the AI system on your human capital, in other words your current and future employees, including their job content?

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Contact us

Xavier Verhaeghe

Xavier Verhaeghe

Partner Technology Consulting & Innovation, PwC Belgium

Tel: +32 495 59 08 40

Serafine Vandebuerie

Serafine Vandebuerie

Partner, People & Transformation, PwC Belgium

Tel: +32 499 56 70 93

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