HR Technology

Our HR Technology consultants work in partnership with you to deliver the digital HR technologies your people and organisation need, from phase 0 to application maintenance, and covering strategy, implementation and ongoing support.

Digital HR as the cornerstone of your future organisation

In our rapidly digitising world, HR technologies are essential for supporting managers, employees and HR teams to foster innovation and empowerment. However, it's more than just adopting HR technology, it’s finding the right solution that leverages your digital transformation, simplifying and standardising processes and enabling your team to focus on what truly matters so they can perform at their best. As a result, these technologies facilitate data-driven decision making, Generative AI (GenAI) and automation, all crucial for maintaining a competitive edge in today's dynamic business landscape.

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HR Technology

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Unlock new possibilities with GenAI

GenAI in HR represents a groundbreaking shift in how organisations manage and optimise their workforce. By leveraging GenAI technologies, HR departments can automate routine tasks, enhance talent acquisition, personalise employee experiences, and drastically change how their employees interact with technology.

Despite the clear potential, HR teams often struggle to start their first use case or create a practical plan for AI integration. That's why we developed a maturity framework for GenAI in HR, helping you identify areas for improvement and facilitate GenAI adoption in your HR functions.

Payroll transformation

Digital transformation modernises payroll management by navigating local complexities and regulations. Advanced technologies and automation streamline operations, enhance precision, ensure compliance, and improve efficiency.

At PwC, we guide organisations through payroll transformations with a deep understanding of local regulations. Our expertise includes functional payroll analyses, integrations, and digitisation, simplifying workflows and improving data accuracy. Partnering with PwC revolutionises your payroll, allowing your workforce to focus on strategic initiatives while ensuring compliance and operational excellence.

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Pre-implementation

Before implementing a platform or tool, it’s vital to have a clear understanding and view of your organisation’s HR IT journey. We offer three pre-implementation services to assist you at the start of your HR IT journey. 

Definition of HRIT Vision & Strategy

A successful HR IT journey starts with a well-defined vision and strategy. Navigating the field of HR technology can be complex, considering budget, compatibility and scalability. We help you define a strategic vision for your HR technology that aligns with your overall business objectives, prioritise key HR tech areas, align stakeholders and guide your executives in making effective decisions.


At PwC, we partner with companies to prioritise their critical HR areas, sharing insights on best practices and emerging trends that help them to establish a comprehensive HR IT vision and strategy. This helps them to overcome challenges such as unclear objectives, a lack of a defined future vision and misalignment between HR and IT.

Development of an HRIT Roadmap

Companies often struggle with unclear HR IT goals, an inefficient or outdated HR IT landscape and limited knowledge of the HR technology market and its best practices. During the creation of the HR IT roadmap, we partner with companies to align HR IT goals with overall organisational objectives, assess existing systems and processes and provide guidance on selecting and utilising the right HR technology solutions. Our goal is to create a roadmap towards a future HR technology landscape that achieves your HR IT vision and strategy and drives your organisational success.

HR Solution Evaluation and Business Case development

Choosing the right HR IT vendor is a critical decision that can significantly impact the success of your implementation. Our vendor selection service uses extensive (local) market knowledge and proven methodologies to identify the best-fit vendors for your specific needs. We guide you through the evaluation process, ensuring informed decisions that align with your strategic goals and are fully tailored to your needs, spanning from qualitative benefits to quantitative cost and ROI calculations. This robust business case helps secure the necessary buy-in from key stakeholders and ensures the financial viability of your HR IT projects.

Implementation

The pre-implementation groundwork has been laid, PwC Belgium offers comprehensive implementation services to ensure the successful execution of your HR IT strategy.

HR Cloud Readiness assessment (Phase 0)

Based on our experience in system and business integration, we have developed a list of best practices for organisations considering an HR Cloud implementation. Together, these best practices focus on getting your organisation ready for what’s to come, reducing potential issues during implementation and significantly increasing implementation success.

We assess your current HR situation, including job architecture, organisational structure and HR systems. If our assessment shows that additional preparatory work is needed, we assist you to structure and prioritise what needs to be done. We also involve our Reward, Employment Law and People & Transformation teams where necessary.

Business Integration of new HR system and tools

Successful HR IT implementation goes beyond technical deployment; it requires integration with your organisation and your way of working. As your business integrator, we bridge the gap between technology and your operations., partnering with you to tailor the system to your specific business needs so that it supports your HR processes and aligns with your organisational goals. Our approach includes process re-engineering, customisation of the system to fit your workflows, comprehensive testing to ensure smooth operation and sharing of best practices to assist you in your decision making.

Implementation of new HR system and tools (Phase 1)

Implementing a new HR IT requires technical expertise and meticulous planning. Our team of certified consultants act as your system implementer to manage the technical deployment of your HR technology solution, ensuring the system is configured correctly, integrates seamlessly with your existing IT infrastructure and functions as intended. Additionally, we support you during the data collection and system testing, so that your new HR IT platform is up and running efficiently and effectively.

We implement HR IT through our partnerships with Workday, SAP SuccessFactors and Oracle, leveraging our global network of PwC consultants to ensure comprehensive coverage. This approach allows us to provide localised expertise within a unified team strategy.

Change Management

Adopting a new HR IT system represents a significant change for any organisation. Effective change management is crucial for a smooth transition and to maximise user adoption. Our Change Management services focus on preparing your organisation for this transformation. We provide training programs, communication strategies and support structures to help your employees adapt to the new system. By fostering a culture of acceptance and readiness, we ensure that your team is equipped to leverage the full potential of your HR IT investment. For more information on our change management services visit our People & Transformation pages.

Post-implementation

After implementing an HR IT-system, PwC provides invaluable support to ensure your organisation maximises the benefits of your new system. Our comprehensive post-implementation services are designed to optimise your HR IT investment and drive continuous improvement:

Optimisation Post Go-Live (Phase 2, 3…)

Post-implementation, we assess the effectiveness of your HR IT system, identifying areas for refinement and enhancement to align with your evolving business needs. We can also carry out the necessary configuration in your system.

Application Maintenance Services

We ensure ongoing system maintenance and support to keep your HR operations running smoothly with dedicated support teams that address post-implementation issues or queries promptly.

Implementation Cloud HR (Phase X)

Our team can help you to extend your existing implementation with additional modules and functionalities.

Case studies

HR software is essential for transforming HR practices, shifting from administrative pen and paper tasks to digital data-driven functions. We assist our clients to stay ahead of HR technology trends, enabling them to optimise their HR strategy, achieve their strategic objectives and unlock their full potential.

Our Global Alliances

With partnerships with top tech companies and HR technology vendors, we deliver customised solutions tailored to your organisation's specific requirements.

Working together to simplify your business strategy

We assist clients across various industries to enhance their business processes and transform their HR functions using Workday technology. As a global Workday partner with over 1370 certified consultants worldwide, we drive meaningful change and improvement.

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Enabling business transformation through technology and innovation

SAP SuccessFactors is one of the leaders in cloud-based human capital management (HCM) software for talent management, core HR and HR analytics. Together, we deliver business-led, technology-enabled change for clients’ HR departments including industry specific ERP and the latest in mobile, analytics and cloud solutions.

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Enterprise technology that makes the impossible, possible

Our business and technology advice, from strategy to execution, helps companies and HR leaders achieve their digital technology goals and capitalise on business opportunities with Oracle's cloud-based technologies.

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Contact us

Xavier Verhaeghe

Xavier Verhaeghe

Partner Technology Consulting & Innovation, PwC Belgium

Tel: +32 495 59 08 40

Eva De Vries

Eva De Vries

Director HR Technology, PwC Belgium

Tel: +32 493 24 59 45

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