Governance
To build trust, we commit to delivering high-quality services, thereby building credibility and demonstrating our trustworthiness. Recognising that an ethical culture is vital for delivering excellent services, we uphold our integrity in every facet of our work. We maintain rigorous internal standards, including our network standards, to secure excellence in our operations.
Business ethics and corporate culture
PwC Belgium can only be a trusted advisor to companies, associations, public entities, and individuals if we adhere strictly to all applicable professional standards and regulations. This includes complying with fundamental principles of objectivity and independence, a critical part of our ability to deliver trustworthy assurance reports on financial and non-financial information, and provide credible advisory, compliance, and digital services. It’s also our legal obligation to play a role in combatting money laundering and corruption by applying client acceptance policies and procedures, including a thorough Know Your Customer (KYC) process, and exercising vigilance throughout all our engagements to avoid our services being exploited by criminals to gain legitimacy for their illicit operations. We prioritise an ethical workplace and culture. We adhere to our values and the PwC Code of Conduct.
Our values
Our values make us who we are and hold us accountable to do our best. They direct how we make decisions and how we serve clients. It’s the combination of these values that makes PwC unique, that helps us maintain a fair and respectful workplace and make the right choices in a complex world.
Act with integrity
Integrity is the quality of being honest. Of having strong moral principles that you refuse to change. Acting with integrity means speaking up for what’s right, even when no one is watching. And when it’s the harder choice. Or when it feels difficult.
Acting with integrity means making decisions and behaving as if it were our personal reputation at stake. Because in a way it is. If we breach our integrity, we not only risk trust in our firm, but in ourselves, as advisors and guides. Acting with integrity also means delivering the highest quality outcomes.
Quality has always been the cornerstone of our brand. Only by acting in an honest and trustworthy way, can we continue to make that claim.
Make a difference
Care
Work together
PwC is a large and extremely diverse organisation. Diverse in terms of the services we offer and the people who work with us. And diverse in terms of our client base. Despite our differences, we must be able to work together.
To collaborate, share ideas and knowledge. And share relationships too. It’s important to introduce colleagues to peers within and outside the organisation. As a diverse population, we should be able to cope with a wide range of perspectives and ideas. And collaborate with people from different backgrounds and cultures.
Working together means accepting the good and the less good. By asking for – and giving – feedback, we’re better able to improve the way we work with others. And help others improve too.
Reimagine the possible
When we reimagine the possible, we dare to challenge the status quo. We have the courage to try new things. And that helps foster greater innovation. By testing new ideas and learning from failures, we’re able to pioneer new concepts. To develop new services and ways of working. While not every idea will result in a great success, it’s important to keep an open mind to the possibility of each. And what it could help us accomplish.
Training
We’ve a robust training curriculum in place based on our values and legal obligations. It’s designed in function of a person’s level within the organisation, their role (client facing or internal) and their PwC experience (new hires or experienced staff members). Topics addressed include ethics and business conduct, AML, antitrust/fair competition, anti-corruption, information protection, sanctions laws, independence and insider trading.
Sustainable procurement
We’ve created a robust sustainable procurement plan within which we’re investigating the corporate social responsibility (CSR) commitments of our top suppliers and considered future suppliers (our tenders include CSR criteria which count for a minimum of 10% of the total score depending on the products or services to be provided). We set ourselves a goal of assessing the CSR commitments of our suppliers constituting the top 90% of our spend by the end of 2025. At the end of FY25, we’d assessed 67% of the targeted suppliers – representing 75% of our spend. Of those assessed so far, 60%, representing 49.4% of our spend, responded to EcoVadis.
Processing and managing data
Operating in Belgium, PwC’s subject to local strict requirements in relation to professional secrecy and the processing and management of data. And we have strict rules about the physical use of data and documents in our offices and when homeworking (including for home printing). A records retention schedule is maintained to register which records are being used when, where and by whom.
Read all about our efforts to secure a sustainable business in our FY25 Annual Report.
Download it here
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