PwC helps you on your CRM implementation journey

The world's number one customer relationship management platform will transform the way your people and organisation connect with your customers.

How are we so sure it works? We use it ourselves.

Overcoming Top Industry Challenges

There's growing pressure to do more with less. Competition is increasingly intense, requiring effective and highly efficient customer base growth and maintenance. The proper technology and software solutions are essential to optimize your customer relationships and ensure customer retention.

Do you have the resources to source and successfully implement the platform that’s right for you? Is it fully customizable to your unique business needs? Most importantly, do your people have the means to embrace the technology to the fullest?

The world's number one customer relationship management platform will transform the way your people and organisation connect

Tailored Salesforce Solutions: Customizing for Your Success

salesforce dashboards

Our PwC Salesforce specialists will support you throughout your digital transformation and CRM implementation journey. We’ll work closely with you to determine your company’s unique needs and provide a tailored solution powered by Salesforce. Salesforce is fully customizable, allowing you to create a platform of components specific to your needs like a customer portal, automated messaging center, commerce cloud, artificial intelligence-powered analytics and much more.

As a leading provider and global strategic partner of Salesforce, our specialists are all about the successful CRM implementation process. We're happy to facilitate the stand-out experience your customers demand by enabling your people through the power of technology. Our consultants leverage BXT, enabling us to approach every challenge from three different angles:

Business, eXperience and Technology (BXT).

Our Salesforce cloud solutions and industry expertise

Salesforce products

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Discover our Salesforce AppExchange solutions

Rellex

Salesforce project and release management

With our extensive Salesforce experience, we’re aware of the strong and weak points of a Salesforce deployment. Gathering all the configuration files can be cumbersome and time consuming - and this is where Rellex comes in.

As an easy-to-use project management tool, Rellex will help you manage your projects, releases, sprints and user stories. At the same time, Rellex will help you track configuration changes directly on your user stories to help you remember what you modified in Salesforce, and save time when you deploy your changes to another environment. Once you’re ready to deploy, there's no need to create a changeset - Rellex deploys user stories on your behalf!

 

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Why choosing PwC as a partner?

PwC’s a global strategic Salesforce Partner with our team of certified consultants, developers and architects in Belgium.

As Salesforce pioneers, we delivered the first implementation in Benelux back in 2002 and have successfully completed thousands of them since. Our dedicated Salesforce experts have the tools and experience to guide you through every step of your customer experience transformation.

Contact us to proceed to the next step and start your transformation now.

Contact us to start your transformation now.

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Want to know more or schedule a demo?

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Contact us

Xavier Verhaeghe

Xavier Verhaeghe

Partner Technology Consulting & Innovation, PwC Belgium

Tel: +32 495 59 08 40

Koen Wouters

Koen Wouters

Director, PwC Belgium

Tel: +32 473 33 90 67

Sven Delporte

Sven Delporte

Director, PwC Belgium

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