The Import One-Stop-Shop allows to collect, declare and pay the local VAT due via one monthly IOSS return in a single Member State for all the sales of goods of an intrinsic value not exceeding EUR 150, imported from third territories or third countries, to B2C customers (such as private individuals or taxable persons or non-taxable persons whose intra-Community acquisitions of goods are not subject to VAT). In addition, under this IOSS regime, the import is VAT exempt.
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Any taxable person:
If you are not established in the EU you will need to appoint an intermediary to be able to use the IOSS scheme - this is included in our service offering. If you are established in the EU you do not need to appoint a representative.
For the IOSS the tax period is one calendar month and the return us to be submitted by the end of the following month
The payment of the VAT is due by the end of the month following the tax period
Yes to the extent you have not sold any goods during a given tax period - a nil VAT return will have to be submitted
No, said VAT is to be recovered through a so called 13th Directive refund procedure
Also return shipments will have to be included in the IOSS VAT return
Which VAT rate applies can be found here: https://ec.europa.eu/taxation_customs/tedb/splSearchForm.html