Scale programme: Excellence through AI Alumni

VoiceLab has developed a Conversational Intelligence Application for improving Customer Experience by analyzing every customer contact channel, from phone calls to chatbots. Conversational Intelligence enables automatic transcription, analysis, categorisation and management of company conversations

They work in the areas of signal processing, Natural Speech Understanding (NLU), Automatic Speech Recognition (ASR), Synthetic Speech Generation (TTS), Biometrics, Deep Neural Networks and Large Language Models (LLM). 

What's in it for you ? 

• Automate the process of detecting invalid conversation, measure the scale of misbehaviour or fraud attempts.

• VoiceLab.ai’s platform provides measurable impact on sales and customer care conversations through real-time automatic tips for ongoing dialogues at every moment.

• Automate the process of developing a voicebot, all you need to do is to provide recordings samples of your customers’ conversations from your call center.

• Learn how your agents perform, understand the most effective argument or scenario and replicate successful scenarios in your team.

Discover more on: https://voicelab.ai/

FutureMatch improves early careers talent recruitment & management through an integrated talent lifecycle management solution, using AI and machine learning.

Thanks to FutureMatch’s solutions, you can have access to a diverse & high-quality pool of candidates and build career-long relationships to retain your talents.

What's in it for you ? 

• FutureMatch leverages data, machine learning, and AI to streamline the recruitment process, enabling organisations to access and select early careers talent efficiently and effectively.

• Their approach to talent acquisition ensures access to diverse talent pools, improved candidate quality, and better cultural fit, leading to stronger hires and increased organisational performance.

• FutureMatch focuses on building career-long relationships between organisations and early careers talent, facilitating ongoing talent development and retention. 

Discover more on: https://www.futurematch.tech/

365Talents leverages AI to structure and design a personalised framework for your workforce, encompassing their skills and your organisation’s future needs.

With 365Talents’ tools, improve retention of talents, foster internal mobility and have access to real-time market trends to identify the most relevant skills & trending jobs. 

What's in it for you ? 

• 365Talents allows HR to see and act on skills gap and suggest training resources that align with business and people needs by placing the employee at the center of the evolution.

• By using skills, role, interest and career data - 365Talents is connecting like-minded employees from diverse backgrounds and experiences across your organization. All in a talent marketplace of peer-learning and mentorship opportunities,

• 365Talents is looking to help you improve the engagement of your employees by helping them to take their career path into their own hands and reduce current & future skills gaps within your organisation.

• 365Talents provides a centralised home for skills data and workforce analysis to compare your organisation to the market, helping you to move quickly and confidently toward the future. 

Discover more on: https://www.365talents.com/

Chatsimple is an AI personal assistant that streamlines customer interactions by providing automated messaging systems for sales, support, lead generation, meetings booking & more.

The chatbot has been designed to run on a proactive engagement and auto detection helping customers throughout their journey on the website. 

What's in it for you ? 

• Advanced chatbot using AI technology to automate customer interactions & to navigate visitors to the right products instantly.

• Automation of customer prospection by engaging, connecting and following up with leads in order to convert them into customers.  

• Customer support automation with well articulated accurate answers to  customers 24/7 within seconds with AI chat.

• Multichannel integration through a solution that can be seamlessly integrated across websites, mobile apps and popular messaging platforms.  

Discover more on:  https://www.chatsimple.ai/

Stellar Labs aims to improve workplace learning with tools based on AI & neurosciences. Their technology is designed to transform professional learning to make it more efficient, engaging and effective.

With Stellar Labs, empower your workforce, accelerate skill acquisition and unlock unprecedented levels of performance and productivity.

What's in it for you ? 

• Design employee learning journeys through their AI-driven tool, aligning business goals efficiently, and employing neuroscience-backed methods for effective skill acquisition.

• AI SkillBuilder, their delivery-centric platform, helps talents acquire and apply new skills. With AI-enhanced scenarios and regular check-ins, Stellar Labs ensures effective skill development and learner satisfaction.

• Conduct thorough evaluation of your learning journeys. Identify successes and areas for improvement, measure impact, and share insights for informed decision-making. 

Discover more on: https://www.stellarlabs.io/

Pivot is a procurement software that helps companies to keep their spending under control while enhancing their teams. Tools are designed to reduce operational costs and maximise results.

Use Pivot’s solutions to streamline procurement process, simplify finance operations & centralise your contract management. 

What's in it for you ? 

• Streamline your procurement process with a user-friendly intake form, promoting efficiency and adherence to company policies. With Pivot, experience a smarter and more intuitive request submission, saving time and reducing errors. 

• Gain real-time visibility into spending patterns through an intuitive dashboard, enabling data-driven decision-making and strategic planning. 

• Enhance vendor record management and maintain a clean, organised database for optimal procurement outcomes. Thanks to Pivot, onboard vendors in minutes, gather all necessary information, and centralise invoices seamlessly. 

• By automatically matching your invoices with purchase orders, Pivot ensures you’ll never pay more than what you’ve committed to and it allows you to focus on value-adding tasks. 

Discover more on:  https://www.pivotapp.ai/

Deltabase is an AI platform that equips businesses with rapid, accurate, high value company benchmarking and research. Helping customers to make data-led decisions and gain competitive advantage through differentiated insight from the world’s open data sources.

Deltabase's solutions are for every data-led organisation operating across any industry. Deltabase Intelligence includes Workforce and Culture, Commercial performance and Technology usage. Products are developed to accelerate strategic growth by providing a knowledge advantage through an AI company research platform.

What's in it for you ? 

• Deltabase AI platform is a single solution to accelerate your company research and benchmarking process, in the context of People, Commercial, Technology, M&A strategy, and Deal Advisory.

• Access to high quality intelligence that drives customers’ business decisions by uncovering hidden strengths/weaknesses and mitigating risks.

• Deltabase aids organisations in driving strategic growth initiatives by providing actionable insights that enhance business performance.

Discover more on:   https://deltabase.io/

Pointee elevates Intelligent Automation Management by providing predictive insights that seamlessly integrate and will enable dynamic scheduling, real-time monitoring, optimisation, and orchestration into your current automation platform you are working with now or moving toward.

Leverage your current automation efforts and do it all without vendor lock. Pointee is here to be a partner on your digital transformation journey.

What's in it for you ? 

• Receive proactive incident alerts and AI-powered predictions regarding your process success rate and other KPIs in production. Optimise your most complex, high-volume processes in no time.

• Unveil a smarter way to orchestrate your bots. Pointee transforms your process efficiency with just a few clicks, letting you visualise and implement the most effective bot orchestration strategies.

• Pointee’s Automated Reporting helps you provide transparency, communicate the benefits of your automation to stakeholders, and improve ROI.

• Pointee’s AI-powered real-time monitoring platform provides you and your automation team with an overview of your processes and robot utilisation, eliminating the need for messy Excel sheets.

Discover more on:  https://www.pointee.com/