Implementing virtual care in hospitals will streamline operational workflows, reducing administrative burdens and expanding the geographic reach of hospitals, all while reducing costs and optimising resource use.
Virtual care contributes to a positive patient experience, leading to increased satisfaction and loyalty. It also enables hospitals to take a proactive approach to chronic disease management, reducing hospital admissions and improving overall health outcomes. Furthermore, it enhances collaboration and coordination between patients' healthcare professionals, and continuity of care.
The vast amounts of data generated by virtual care systems can be harnessed for insightful analytics, driving data-driven decision-making processes. This strategic approach contributes to improved patient outcomes, resource allocation and operational efficiency.
“Virtual care in hospitals is not merely conceptual, but is fast becoming an operational reality that will reshape healthcare for the better.”
Paul d'Otreppe, External Senior Advisor Healthcare and Hospitals, PwC BelgiumThe future impact on hospitals of virtual care and related digital innovations, 2024
Implementing virtual care in hospitals holds great potential for Belgian hospitals and for the healthcare ecosystem, but it also raises serious concerns and challenges. The paper notes that issues related to, for example, data security, compliance or trust may hinder widespread adoption of virtual care. It concludes that the willingness to change is a prerequisite for stakeholders, be they healthcare professionals, patients or legislators.
If you wish to reflect on these insights and what they could mean for you, get in touch!
External Senior Advisor, Hospital and Healthcare, PwC Belgium
Tel: +32 473 88 19 83