Securing the workforce of the future

People are at the heart of everything we do; those who work for PwC, the clients we serve and the partners we work with


Securing the workforce of the future

People are at the heart of everything we do; those who work for PwC, the clients we serve and the partners we work with

Tenzing chatbot from PwC Belgium for graduate students

Guiding students to a top job with PwC

In September 2017, we developed and introduced Tenzing, a chatbot for graduates. Tenzing encourages young graduates to upload their curriculum vitae (CV), suggests nearby recruiting events at which PwC is present, based on the user’s location, and gives job interview advice depending on the user’s input. It can also answer 60 frequently asked questions regarding working or getting a job with PwC and respond to a set of 10 intents.

Since its debut, Tenzing has engaged in over 3,800 unique conversations. The chatbot was designed for easy adaptation to other use cases.

Listening to tomorrow’s leaders

We try to make sure that all staff understand our ambitions and their role in helping us achieve them. Chairman Axel Smits holds regular lunches at which staff can ask questions, raise concerns and hear more about the course the firm’s steering. Each line of service holds regular roadshows where the leaders set

out their strategy going forward. Within our Advisory practice, we have a dedicated Young Leaders’ Sounding Board (YLSB) that enables a number of younger employees to take part in an Advisory PwC Europe leadership meeting.

Chairman Axel Smits talking to Milijana Zlatic and Vincent Slembrouck to discuss where our firm currently stands
Essential Eight airport ad from PwC Belgium: How will AR boost your bottom line? Think AR, think PwC

Getting to grips with digital

According to our annual Global People Survey (GPS), our people are already increasingly seeking out more new ways to use technology to help grow the business. It reported a 10% rise on this index to 65% compared to FY17.

To gain most synergy from specific digital capabilities and place us in a better position to deliver holistic services to clients, a number of cyber experts from our Technology Consulting unit moved to the Assurance line of service to join a new Cyber & Privacy unit. The team supports clients with all issues relating to cybersecurity and the GDPR, for which we’ve developed a multidisciplinary solution.

Securing Belgium’s skies

Our Cyber & Privacy unit supports clients like Belgocontrol, the autonomous public company in charge of the safety of air traffic in the civil airspace for which the Belgian State is responsible, and for which we now act as security officer.

Cybersecurity is extremely important to make sure that Belgocontrol has full control of what’s happening in Belgium’s airspace. We work with Belgocontrol to identify how best to secure its operations and highlight potential risks.

Belgocontrol opted to work with PwC for this important mission according to CEO Johan Decuyper because, "PwC presented the best offer, showing greater technical capabilities and more in-depth knowledge compared to other firms. We’re experts in our business and we needed to find a partner with second-to-none skills in these specific domains. We found that with PwC."

More than offering simply advice, we delved deep into Belgocontrol’s business to make sure that we’re able to deliver relevant and workable solutions.

Read the full client story


Playback of this video is not currently available

Share this video

As its trusted security advisor, PwC is delivering cybersecurity and risk management services to Belgocontrol to help it safely move further into a more digital world.

Photo of Axel Smits wirth an orange background at Brussels office

Annual Report of FY18

Serving clients from Strategy through Execution

PwC Belgium reports on its performance and activities during FY18, showcasing the value it adds to clients as they seek to transform their businesses.

Griet Helsen and Axel Smits at CBC in Brussels


Delivering an inimitable PwC Experience

Listening and responding to clients needs, and working side by side to deliver the high-quality output they expect.

PwC employers at community days event


Playing our role in the world of tomorrow

We care for the environment and communities around us, and seek to support the ambitions of future leaders.

Axel Smits talking at PDM18 event

Digital & Innovation

Transforming businesses by reimagining the possible

We look at challenges in new ways, using fresh perspectives - and especially new technologies - to solve business issues.

Audry Corbusier at Experience Centre in Brussels


Securing the workforce of the future

People are at the heart of everything we do; those who work for PwC, the clients we serve and the partners we work with.

Guillaume Jamart showing tablet to Ina Efremova


Investing in continuous improvement

Quality is a topic that we focus on every single day; we make every effort to offer the highest-quality services, delivered in the most effective and efficient way.

Contact us

Axel Smits

Chairman & Territory Senior Partner, PwC Belgium

Tel: +32 3259 3120

Follow PwC Belgium