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Leading through uncertainty in an age of innovation.

A Belgian health industry perspective.

The health industry is under pressure - technology, including the spread of wearables and the use of AI, is advancing at an ever-increasing rate, competition from companies expanding into the sector is intensifying, and patients expect to be able to take greater control of their health. This has resulted in disrupted business models, reinvented processes, and profound change throughout the industry.

The latest PwC Global CEO Survey highlighted five shifts that businesses are now experiencing:

  1. AI at enterprise scale
    Building the foundations to scale AI from experimentation to enterprise-wide impact.
  2. Sectors without borders 
    Expanding beyond traditional sector boundaries to unlock new sources of growth.

  3. Higher confidence around near-term growth 
    Converting short-term optimism into sustained performance.

  4. Mindset in the face of market uncertainty
    Focussing leadership attention on the risks that matter most.

  5. Compete on trust 
    Strengthening cyber resilience, safety, and confidence across care ecosystems.

Based on the opinions and experiences of health industry CEOs in Belgium, the whitepaper shares a sector perspective on these shifts and what it could mean for the future.

Discover more in our whitepaper

Find out about the future of the Belgian health industry according to local CEOs.

"AI is a gamechanger for the health industry—more than for other industries."

Frederic Clais, Country Manager at Eli Lily and Company

“What’s the best way to treat chronic disease? By preventing it from happening in the future. And that requires changing our healthcare system to recognise the benefits of preventative interventions.”

Axel De Muyt, General Manager and VP at Novo Nordisk

“The past 12 months has seen a fundamental change to our industry’s situation. It’s happened so fast. Decreasing investment, employment, clinical trials. We need to evolve and turn this situation around.”

Katrien De Vos, Managing Director at MSD Belgium and Luxembourg

“What’s trust? According to the famous trust equation, it’s competence times reliability, divided by self-orientation. Private companies working in healthcare have all the right elements to be trusted partners, but opportunities still exist to help society fully understand the importance of their role.”

Federico Mambretti, Country President at Novartis Belgium and Luxembourg

“Transparency is important when we talk about AI. I agree that we should explain when AI is or isn’t used. But we need to draw a clear line: do we really need to say that we’ve used AI to review documents related to a project?”

Tijs Neutens, Corporate Affairs Director at AstraZeneca

“One of the biggest challenges we face today is Belgium’s siloed approach to production and governance. This needs to change before investments move to other parts of the world, including to our European neighbours.”

Xavier Decock, Head Market Access and Public Affairs at Sanofi

“Fake news is harmful, especially when respected journalists treat it as if it’s true and increase its spread. It pushes health companies to react, making it more difficult for the public to trust any health news.”

Pieter Van Herck, Patient Engagement and Governmental Affairs Manager at Bayer Pharmaceuticals Benelux

Contact us

Matthias Reyntjens

Matthias Reyntjens

Partner, Clients and Industries, PwC Belgium

Tel: +32 476 44 53 92

Jan Debaere

Jan Debaere

Partner, Health Industries Lead, PwC Belgium

Tel: +32 473 92 46 11

Ilse Kennes

Ilse Kennes

Director, Health Industries, PwC Belgium

Tel: +32 477 62 58 71

Michele Paque

Michele Paque

External Senior Advisor, Health Industries, PwC Belgium

Tel: +32 477 60 50 51

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