Today
Next 3 years
Evolution of procurement leaders’ top strategic priorities
65% - Cost control
In a post-COVID-19 environment marked by rising inflation and the Ukraine conflict, cost control remains the top strategic priority of procurement departments. Digital transformation can directly contribute to reducing procurement costs.
43% – Digital transformation
Despite cost constraints, digital transformation remains a key priority: procurement departments aim to 70% digitalise the procurement process by 2027. And they expect tangible results, focusing on reporting, regulatory monitoring and operational efficiency gains.
To support this ambitious transformation, procurement departments must ensure that users are on board, and that new functionalities are developed covering, for example, corporate social responsibility (CSR), contract lifecycle management (CLM) and supplier relationship management (SRM).
35% – CSR and sourcing
CSR has risen in CPOs' priorities compared to 2022, indicating that procurement is deemed crucial in addressing business and regulatory challenges impacting suppliers (such as the Corporate Sustainability Reporting Directive (CSRD), Corporate Sustainability Due Diligence Directive (CS3D), etc.).
Sourcing, a pivotal factor in procurement performance and risk management (multi-sourcing, reshoring, etc.), remains a recurring priority.
“Efficiency gains, process transparency and procurement performance are the three main drivers of procurement digitalisation, along with regulatory requirements. But user uptake is key, so success depends more on the user experience than on significant differences in performance between solutions.”
Digital Procurement Survey - 5th edition
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