Supply Chain, Operations and Quality

Supply chain management has a profound impact on nearly every aspect of business operations, from cost reduction and quality control to customer service and sustainability. It fosters innovation, enabling businesses to adapt to changes in demanding market conditions, and ensuring operational flexibility and resilience. Businesses that make SCM a strategic priority are better positioned to achieve operational excellence and long-term success in today's fast-paced environment.

At PwC, our team consists of industry-trained professionals with proven expertise in Planning, Quality, Logistics, Procurement and Manufacturing. Having backgrounds in Pharma, Medical Devices and Hospital Services and experience with scaling businesses to become leading players, we are able to provide valuable expertise to elevate your Supply Chain to its full potential.

Technology is revolutionising the pharmaceutical industry on various fronts. Automation and continuous manufacturing techniques enhance efficiency, quality control, and regulatory compliance. Blockchain technology ensures transparency and traceability in the supply chain, reducing the risk of counterfeit drugs. Artificial intelligence and machine learning are already being used in various fields, from drug development to demand forecasting and customer service. Precision medicine leverages genetic information and patient data to tailor treatments to individuals. Telemedicine platforms and remote monitoring devices improve patient care and access to healthcare services. Digital documentation like electronic batch records ensure regulatory compliance and traceability. Not to mention patient engagement and education platforms, mobile apps, wearables, etc.

Navigating the complex landscape of digital tools and platforms is challenging, but essential to remain competitive and stay ahead of the curve. With its strong experience in the development of advanced digital strategies, our team is equipped to support you across your entire growth journey. 

Developing a target operating model (TOM) for a business involves a structured approach to define the desired future state of the organisation's operations. We start by assessing the organisation's strategic objectives and how they compare with the current state of operations. Thanks to the definition of a future state in clear, tangible terms, business requirements are identified, broken down into operating model components and benchmarked using our long-standing expertise. We then develop a detailed roadmap for implementation, defining the required resources and responsibilities, and initiate the delivery phase based on selected processes and tools, while making sure there is a clear alignment with the financial business plan.

From cross-functional transformations on a global scale to the restructuring of local service lines for cost and efficiency puposes, our strategy experts are able to support your growth ambitions from inception to execution. Please use the contact form below to reach out, and we will be more than happy to start a discussion.

Implementing risk management strategies involves a systematic approach to assess, mitigate, and monitor risks. While risk management is an ongoing process that requires continuous attention, it is important to apply a strucured method that will tackle all focus areas.

Our blueprint to Risk & Resilience includes Risk Assurance, Risk Monitoring and Resilience optimisation. By working across multiple PwC lines of service, we are able to provide a holistic approach for our clients, ensuring they are prepared for future challenges.

Forecasting encompasses methods that can vary according to scenarios and data availability. Common practices include qualitative methods, like expert opinion and market research, but also statistical methods like time series analysis and regression analysis. More modern methods include causal modelling and scenario analysis, where an APS functionality is used to simulate various operational parameters. Finally, machine learning and AI can be used to process large datasets, identify patterns and make predictions, but they require a solid digital ecosystem for their development and implementation. It is important to note that in many cases, a combination of different methods may be used.

From technical design to business integration, our global network of partnerships with industry-leading software vendors is there to support your digital journey from selection to development and implementation.