Overcoming the impacts of COVID-19 in Financial Services sector

Prepare for the post-pandemic

As Europe is slowly recovering from the pandemic, the Financial Services industry is going through a remarkable period that will leave its mark for a long time. On a global scale this unprecedented environment is pushing governments to take steps to mitigate the current economic reality through fiscal stimulus.

Central banks around the world are injecting liquidity using conventional and unconventional measures. However, locally, individual key players see the COVID-19 crisis as both a risk and an opportunity.

Banks and Insurers are feeling a huge impact on their business. From business continuity issues and payment deferral plans to client service workloads, financial services will need to adjust to the “new normal” taking into consideration both financial and non-financial levers.

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