Generate process flowcharts, procedures, risk & control matrices, and RACI charts in minutes. Accurate, consistent and AI-powered.

Your entire Process Design in one click

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PwC’s Process Document Assistant

Our Process Document Assistant solution brings together PwC’s process excellence and advanced AI to simplify your process documentation. With input gathered from meetings or other knowledge sources, the Process Document Assistant automatically generates BPMN flowcharts, risk & control mappings, operating procedures and RACI charts that are accurate, standardised and available in less than 5 minutes. One intelligent platform, built for clarity and speed. 

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Accelerators for your process management

Gain rapid clarity on your processes

As operations scale and teams are increasingly spread out across locations, capturing who does what, when, and why becomes harder. As a result, gaps creep into documentation. PwC’s Process Document Assistant gives you fast and consistent visibility into how work gets done by turning interviews, notes, drafts, process flowcharts and artefacts into end-to-end process documentation, including descriptions, BPMN diagrams, Risk & Control Matrices, procedures and RACI charts, in minutes. The result: standardised documentation, clear ownership, stronger control coverage, and a single source.  

Centralise process design and documentation

PwC’s Process Document Assistant is an end‑to‑end, AI‑powered solution that centralises process discovery, design and documentation. By automating the generation of process documentation, it standardises outputs and accelerates cycle time, so your SMEs can focus on clarifying exceptions and improving processes. Tool‑agnostic BPMN exports let you work in MS Visio, SAP Signavio, ARIS, Camunda, Bizagi, Adonis and more, giving business, risk and audit stakeholders a single source of truth for processes.  

Gain a tailored approach to your processes, autonomously

Our Process Document Assistant tool instantly adapts to your context without requiring any custom configuration. Simply provide transcripts, sketches, existing flowcharts or other process-related artefacts and it automatically generates tailored deliverables using standards-aware templates. Outputs are ready to refine and regenerate in minutes and can even be populated in real time during your process walkthrough meeting.


How to use PwC’s Process Document Assistant Tool: a four-step guide

Import

Provide all your process-related inputs:  transcripts, sketches, existing flowcharts or other artefacts.

AI-driven generation

The tool automatically produces process documentation, including descriptions, procedures, BPMN, RCMs and RACI drafts.

Instant validation

 Review and adjust the flows and details in real time thanks to inline editing and one-click regeneration.

Handover & export

Finalise assets and export BPMN and other documentation to your preferred process management tool.


What you get: automated output

  • BPMN artefacts: process diagram + BPMN code, 100% tool‑agnostic

  • Process description & SOP‑ready text

  • Risk & Control Matrix (RCM): risks, controls, frequency, owner, type,...

  • RACI charts: roles and accountability mapped to activities

  • Opportunities for process improvement

  • Review notes & change logs for auditability

Integration & compatibility

Work just like you already do. With PwC’s Process Document Assistant tool, you can export the generated BPMN diagrams to the process management tool of your choice (SAP Signavio, ARIS, ADONIS, Bizagi, and many more).

Security, privacy and responsible AI

Our Process Document Assistant tool is engineered for trust. It operates in a fully secure environment, ensuring data is processed only within your active session and all in memory. Furthermore, the solution is built in accordance with leading Responsible AI best practices, including frameworks such as the EU AI Act, NIST AI Risk Management Framework, and ISO/IEC 42001 in order to provide the quality you need and trust you expect.

Frequently Asked Questions

Generic AI assistants generate free‑form text that often lacks quality in details, compliance alignment and interoperability. Our Process Document Assistant is engineered for process design. It understands BPMN syntax and modelling rules, applies standards-aware templates for roles, activities and risk attributes, and integrates PwC’s knowledge base of process and control best practices. Instead of paragraphs of text, you get fully structured BPMN diagrams, Risk & Control Matrices (RCMs) and RACI charts that integrate seamlessly with all leading process management platforms.

Teams that need consistent process documentation at scale, and need it fast. Typically process owners/SMEs, risk and internal control stakeholders, and transformation leads who want standardised outputs without manual mapping.

Yes. Clear templates are built in, but you can adjust labels/fields in‑tool so that outputs mirror your preferred structure and vocabulary - without requiring custom configuration.

Clear artefacts like interview transcripts (the more structured the interview, the better), summaries, process sketches or old documentation all improve the recognition of process steps and reduce workload. 

Yes, the tool can process inputs and generate outputs in English, French, Dutch and German. Additional languages can be added.

No - it accelerates their work. The Process Document Assistant automates the heavy lifting of structuring and documenting, while your experts focus on judgement calls, improvements and governance.

Most clients identify shorter cycle‑time to documentation, rework reduction, standardisation across teams, and improved control coverage as primary outcome metrics.

Yes - a short demo and sample outputs are available on request.


Contact us

Wim Rymen

Partner, Brussels, PwC Belgium

+32 473 26 92 27

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Vincent Gaukema

Director, Brussels, PwC Belgium

+32 49 490 4064

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